July 16, 2020
"First Time Customer; just finished our first service on an issue that another company seemed incapable of addressing that was causing a ceiling leak. I noticed your install van-truck at our neighbors and called the number on the truck - sure enough the backup 5 Gallon bucket I placed up under the original leak area; about a week later the ceiling leak was back and I found the 5 gallon bucket completely full! Well when your office squeezed us in on the same day with no additional charge, and your tech professionally 'actually' did the job we needed - well we are so incredibly satisfied we are looking forward to our estimate on our secondary drain pan being replaced. Thank you for meeting our expectations when others could not, and I appreciate that your technician performed the necessary work without any shortcuts, and even took the time to point out the issues that he found and other things to be on the look out for. We can not thank you enough for trying to be an A+ company... it shows!!!"
July 14, 2020
June 25, 2018
"An excellent business, dedicated to the service of their clients with timely and quality repairs. We have known Kevin Tussing (Owner) for over a decade now, ever since he first installed an A/C unit in our pool-house. Kevin and his employee's have always been a trustworthy and reliable bunch, making what can be an uncomfortable situation easier to bear. Our most recent transaction took place just prior to the start of spring 2018. Towards the end of summer 2017, one of the A/C units began to fail. It was an older model which serviced one side of the house for over twenty years. The timing could not have been worse and instead of Cool Quest pushing for a new unit swap immediately, they made some adjustments to ensure the unit would survive the rest of the summer, giving us until the end of winter to get our finances in order. They never charged for the minor repairs and worked with us in every way possible to get the new unit installed. An excellent business, providing superior c"
October 25, 2017
October 3, 2017
"Great communication, quick service, honest & hard working techs. Very pleased with Kevin at Cool Quest and would highly recommend. We were told to spend more money by other A/C companies and Kevin was upfront with us and told us the pros & cons to fixing our compressor or replacing a 17 year old unit. His help in explaining our options and offering a very fair and competitive price is why we used Cool Quest."